Frequently Asked Questions
Which countries do you send ?
Which countries do you send ?
We deliver to several countries in Europe, these are the countries we serve:
Italy, Portugal, Croatia, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom, Moldova, Monaco, Russia, Ukraine
How can I place an order ?
How can I place an order ?
Select the desired products by adding them to the shopping cart, and proceed to checkout to complete your purchase following the instructions on the screen.
Which forms of payment are accepted ?
Which forms of payment are accepted ?
We accept payments via credit and debit cards, including Visa, Mastercard, American Express, Maestro and UnionPay.
We also accept other payment methods such as: Apple Pay, Google Pay and Shop Pay.
What is the delivery time for orders ?
What is the delivery time for orders ?
The delivery time varies depending on the destination. We have the option of Express delivery with an estimated delivery time of up to 72 hours, and UPS delivery with an estimated delivery time of up to 7 days.
How do I choose the right product for my hair type ?
How do I choose the right product for my hair type ?
We offer a variety of products for different hair types. We recommend reading the product descriptions on our website or contacting us for personalized guidance.
And if I have problems with my order ?
And if I have problems with my order ?
In case of any issue, please contact our customer support team through the channels provided on the website. We are ready to help you resolve any issue.